Accelerating Success:
How Premium Onboarding Catapulted Bryzos into Efficient Email Campaigns with Dyspatch
Executive Intro
Bryzos is a US-based online steel marketplace specializing in the digital trade of carbon steel, stainless steel and aluminum metal products. By partnering with Dyspatch, Bryzos was able to expedite the email creation process while removing the heavy-lifting for the Development team. Now, they are free to easily create, update and export their transactional and marketing emails with ease using the Dyspatch no-code, drag-and-drop email builder.
“When everything’s on fire at a startup, everything you can do to take work off the developers’ plates is a huge bonus.”
Kelsey Hartman, Director of Operations
The Technical Challenge
Before coming to Dyspatch, the task of creating, updating or troubleshooting emails remained challenging and inefficient for both the design and development teams. A lack of resources and competing internal priorities often put email development on the back burner, resulting in delays and hindering progress.
With a single designer, they were able to quickly create new email designs in Figma, but the process of passing them to developers and dealing with complicated layouts often resulted in delays getting those new emails tested and sent to customers. The Bryzos team had no choice but to keep their emails basic to keep from having to troubleshoot broken emails, given their library of nearly 90 email templates.
These constraints were a driving force behind Bryzos seeking an email management platform that would reduce the complexity in their process and increase their team’s efficiency.
“In a codeless world, time saved on working with emails opens up a lot of work hours and allows you to focus on what’s important.“
Kelsey Hartman, Director of Operations
The Dyspatch Solution
Dyspatch has revolutionized Bryzos’ email creation process, allowing them to effortlessly create and update their emails without relying on costly developer resources. The built-in approval process has been a game changer, making it easy to seamlessly collaborate amongst their team members and giving them the confidence that they are sending the right email every time.
Thanks to Dyspatch’s intuitive interface, they moved their email designs out of Mailchimp and Sendgrid and into Dyspatch. This created a single source of truth for effective email communication.
What once took days to create now only requires approximately 2-3 hours of the email team’s time, allowing Bryzos to prioritize their email communications and engage with their audience, rather than treating it as a low priority task.
With Dyspatch’s built in data profile previews, Bryzos can confidently test and implement more intricate and complicated emails without compromising on design, functionality, or time to market. This has allowed them to refocus on creating an effective communication strategy and reducing the amount of emails that they need to store.
Premium Onboarding
Thanks to Dyspatch’s dedicated Customer Success team, Bryzos was able to smoothly onboard and implement their newly redesigned emails in a matter of days. This ensuring a swift and efficient onboarding process for their team, enabling them to seamlessly launch their freshly redesigned email templates in tandem with their upcoming product launch.
With the Dyspatch no-code email builder, Bryzos can now easily create new emails, or effortlessly update their existing emails, without taking up costly developer resources. The intuitive interface allows them to streamline their entire email creation process, saving time and effort while maintaining a high level of creativity and flexibility.
“CS is phenomenal, overly helpful. Even for follow up questions the CS team was always two steps ahead & two questions ahead.”
Kelsey Hartman, Director of Operations
The Results
With Dyspatch, Bryzos has achieved unparalleled efficiency in email creation. They create new emails in record time and are now able to send with confidence.
Dyspatch’s exceptional Customer Success team has played a pivotal role in ensuring a seamless onboarding experience for Bryzos. This has enabled them to quickly integrate the platform into their operations and successfully implement transactional and marketing email. With Dyspatch’s support, Bryzos has effectively shifted email communication from a back-burner task to a top priority.
Request a demo to learn more about how Dyspatch can get your team up and running! With a free trial, you can focus on what matters most: creating effective and compelling emails without the worry of complicated email code.
Get a demoAbout Bryzos
Bryzos is the original online steel marketplace that facilitates trade between third-party buyers and third-party sellers.
- Marketplace with high volume of daily transactions
- Results in high volume of necessary communications with users regarding each transaction
- Small but mighty team of 3 to create company emails (startup company)
- Emails sent via Mailchimp and Sendgrid
- Onboarded in one week using Dyspatch professional services
- Consolidated to 18 comprehensive email templates down from 89 originally
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